Shipping times

We want your coffee to reach its destination as quickly as possible, maintaining all its freshness. Here you will find a clear summary of our order preparation and delivery times.

Order preparation

Orders are normally processed and handed over to the courier within 24/48 working hours. from the moment of payment confirmation.

Delivery times

Once the package has been entrusted to the courier, the average delivery times are:

• 24/48 working hours in most locations;
• up to a maximum of 5 working days in case of hard-to-reach areas, islands or periods of high traffic (holidays, promotions, etc.).

The times indicated are to be considered indicative and start from the moment of shipment. (not from the date the order was placed). Saturday, Sunday and public holidays are not considered working days.

Shipment tracking

As soon as your order is shipped, you will receive an email with the tracking number. and the link to track the delivery status in real time on the courier's website.

Undelivered orders or delivery problems

In case of abnormal delays, failed delivery or problems with the courier, you can contact us via the Contact page indicating the order number: We will do our best to help you as soon as possible.